Privacy Policy

a company hosted and operating in the UAE. It aligns with the Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and its Executive Regulations, which emphasize lawfulness, fairness, transparency, purpose limitation, data minimization, security, and data subject rights.

Updated April 20, 2026

Prime Point Consulting Services FZC ("we", "us", "our", or the "Company") is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit our website www.primepointconsultingservices.com, use our services, contact us, or interact with us in any other way.

We comply with the applicable data protection laws in the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 Concerning the Protection of Personal Data (PDPL) and its Executive Regulations. This policy applies to all individuals whose personal data we process in connection with our services.

1. Who We Are

Prime Point Consulting Services FZC
Al Shmookh Business Center, One UAQ, UAQ Free Trade Zone, Umm Al Quwain, United Arab Emirates
Email: info@primepointconsultingservices.com
Phone: +971 555 97 02 31

2. Personal Data We Collect

We may collect the following categories of personal data:

Contact and Identity Information: Full name, email address, phone number, nationality, passport/ID copy, date of birth, address, and signature.
Business and Service-Related Information: Company name, trade license details, business activity, financial information (for bank account assistance), visa and residence details, tax/VAT registration data, and any supporting documents you provide.
Technical and Website Data: IP address, browser type, device information, cookies, usage data, and logs when you visit our website.
Communication Data: Details from emails, forms, calls, or inquiries you send to us.
Other Information: Any additional data you voluntarily provide when requesting our services (Business Setup in UAQ UAE, Bank Account Setup Assistance, Visit Visa and Residence Visa Assistance, Compliance, VAT & Tax Registration Assistance, Tour and Travel Assistance, Real Estate Assistance, or Warehousing Assistance).

We collect this data directly from you, from third parties (with your consent or as permitted by law), or automatically through our website.

3. How We Use Your Personal Data (Purposes and Lawful Basis)

We process your personal data only for legitimate, specified purposes, primarily based on your consent, contractual necessity, or as required by UAE law. Purposes include:

Providing and managing our consulting services (e.g., assisting with business setup, visas, bank accounts, compliance, VAT/tax registration, real estate, travel, or warehousing).
Communicating with you about inquiries, quotes, updates, or service delivery.
Processing applications and submitting documents to relevant UAE authorities (e.g., UAQ authorities, banks, immigration, tax departments).
Complying with legal and regulatory obligations (e.g., anti-money laundering, know-your-customer requirements).
Improving our website and services, including analytics (where applicable).
Marketing our services (only with your prior consent; you can withdraw this at any time).

We will not use your data for incompatible purposes without further notice or consent where required.

4. Sharing Your Personal Data

We may share your personal data with:

Relevant UAE government authorities or regulatory bodies (e.g., UAQ Free Zone, banks, Ministry of Human Resources and Emiratisation, Federal Tax Authority) as necessary to deliver our services.
Trusted third-party service providers (e.g., legal partners, visa processing agents, real estate agents, travel agencies, or IT/cloud service providers) who act as processors on our behalf and are bound by confidentiality and security obligations.
Professional advisors (lawyers, accountants) where needed.
Other parties with your explicit consent or as required by law.

We do not sell your personal data. When sharing data outside the UAE (cross-border transfers), we ensure appropriate safeguards are in place as required by the PDPL (e.g., adequacy decisions, contractual clauses, or explicit consent).

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, loss, or destruction. These include secure servers, encryption where appropriate, access controls, and regular security reviews. However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only as long as necessary for the purposes for which it was collected, to comply with legal obligations, resolve disputes, or enforce agreements. Retention periods vary by service and legal requirements (e.g., longer for regulatory compliance in business setup or tax matters). Once no longer needed, we securely delete or anonymize it.

7. Your Rights as a Data Subject

Under the PDPL, you have the following rights (subject to applicable exceptions and verification):

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your data (where no legal obligation requires us to retain it).
Right to Withdraw Consent: Withdraw consent at any time (this does not affect processing already carried out).
Right to Restrict Processing: Request restriction in certain circumstances.
Right to Object: Object to processing based on certain grounds.
Right to Data Portability: Request transfer of your data in a structured format (where technically feasible).

To exercise any of these rights, contact us at [insert email]. We will respond within the timelines set by the PDPL. We may need to verify your identity before processing your request.

You also have the right to lodge a complaint with the Emirates Data Office or the relevant UAE supervisory authority if you believe your rights have been infringed.

8. Cookies and Website Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and provide functionality. You can manage cookie preferences through your browser settings.

9. Children’s Privacy

Our services and website are not directed at children under the age of 18. We do not knowingly collect personal data from minors without appropriate parental/guardian consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the new "Last Updated" date. We encourage you to review it periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: info@primepointconsultingservices.com
Phone: +971 555 97 02 31
Address: Al Shmookh Business Center, One UAQ, UAQ Free Trade Zone, Umm Al Quwain, U.A.E.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.